Privacy Policy.
Last updated: July 2025
Good to Go Privacy.
The Good to Go campaign is an initiative by the Australian Rehabilitation Providers Association (ARPA), with marketing and technical support provided by HM Focus Pty Ltd. This website has been created to provide helpful tools, templates, and resources for businesses supporting injury recovery and return to work. We are committed to protecting your privacy and being transparent about how we collect, use, and store your information.
1. What We Collect
We collect minimal personal information through two channels:
Newsletter Sign-Up
We collect your email address if you choose to subscribe to updates. This data is managed through Typeform and may be stored securely in Mailchimp.
RTW Practices Quiz
If you complete our quiz, we collect general business details and information about your return-to-work practices. This does not include personal names, phone numbers, street addresses, or sensitive health or financial data. Responses may be reviewed by ARPA or HM Focus Pty Ltd to understand user needs and improve future content.
2. How We Use This Information
Your information is used for:
Delivering newsletters or updates (if you’ve subscribed)
Understanding trends in workplace RTW practices
Improving the content, resources, and support offered through this site
We will never sell, rent, or share your personal information with third parties for unrelated marketing purposes.
3. Analytics and Tracking
We use tracking tools to understand how the site is performing and how users are engaging:
Google Analytics (GA) to monitor site traffic and behaviour
Google Tag Manager (GTM) for managing marketing tags
Meta Pixel to measure the performance of our social media advertising
These tools may use cookies or browser-based identifiers, but they do not collect any personal data from the quiz or newsletter forms.
4. Who Has Access
The only parties who may access your data are:
ARPA, who oversee the campaign
HM Focus Pty Ltd, acting as ARPA’s marketing and communications partner
Mailchimp, if you’ve subscribed to the newsletter
Google and Meta, only for aggregate usage and advertising data (not personal form responses)
5. Storage and Hosting
This site is hosted on secure general-purpose WordPress servers. Typeform and Mailchimp also have their own data protection policies and comply with international privacy standards.
6. Your Rights
You can unsubscribe from the newsletter at any time via the link in the email footer. If you have submitted a quiz and would like us to delete your response, or if you have any questions about your data, you can contact ARPA directly via the details below.
7. Contact
If you have questions or concerns about this privacy policy, please contact:
Australian Rehabilitation Providers Association (ARPA)
info@arpa.org.au
or via the contact form on this site
Common questions from employers like you answered clearly and simply.
Honest, plain-English answers to the things you’re probably wondering.
“Why do we need to do this if it wasn’t a serious injury?”
Because how you respond sets the tone, whether it’s a sprain or something major. Early contact, good communication, and flexible duties reduce costs, improve morale, and help prevent claims from dragging out.
“Do we have to offer suitable duties? Is it required?”
If it’s safe and appropriate, yes, it’s one of the most effective ways to support recovery. We’ll provide example duties, and your insurer can help too.
“What if there’s nothing suitable on-site? I can’t think of anything”
Then we look at off-site or alternative options: admin, training, support tasks, or even modified hours. Recovery doesn’t have to happen all in one place.
“Won’t this just create more work for managers?”
Not if done right. A simple call, a clear plan, and light contact go further than endless paperwork and long absences. It’s a short-term effort for long-term gain.
News and stories center.
Explore insightful content that keeps you ahead of the curve and on the pulse of what’s happening in Return to Work.
The First 14 Days After an Injury: A Simple Plan That Works
When an injury happens at work, the first two weeks can make or break recovery.
Suitable Duties When Your Team is Small: A Practical Menu
For small-to-medium businesses, the idea of “suitable duties” can feel impossible.
Communication That Speeds Recovery
Recovery isn’t just about treatment, it’s about communication.