About.
You’re not on your own and you don’t need to figure it all out yourself.
Enhanced Campaign Message with Supporting Evidence.
The Australian Rehabilitation Provider Association (ARPA) is proud to launch a national, industry-led communication campaign to inspire employers to take an active and leading role in supporting injured and ill employees to return to work (RTW). The campaign addresses two critical barriers: limited employer capability and persistent community stigma surrounding personal injury.
With strong endorsement from industry stakeholders, “Good to Go: We Can’t Wait to Have You Back” promotes RTW as both a moral responsibility and a smart business decision. By highlighting the productivity gains, financial benefits, and human value of early and supported return, the campaign seeks to motivate employers—particularly small to medium enterprises (SMEs)—to lead with empathy and competence.
Want to Become a Good to Go Endorsing Organisation?
Show your organisation’s commitment to safer, more effective return-to-work practices by joining our growing list of Endorsing Organisations.
Why Employers Play a Crucial Role.
Evidence strongly supports the positive impact of workplace-based rehabilitation and early intervention on both recovery outcomes and organisational performance. Studies show that employees who return to work as part of their recovery experience not only faster physical and psychological healing but also maintain critical social and professional connections that are vital for long-term wellbeing. Moreover, employers who actively support RTW see measurable benefits, including reduced compensation costs, improved staff retention, and enhanced workplace culture 1 .
National and State “Regulators”.
Every state and territory has its own regulator for workers compensation and workplace safety. Visit their sites for guidance, forms and local contact numbers.
New South Wales
State Insurance Regulatory Authority (SIRA)
Regulates the workers compensation system in NSW. Provides guidance for employers and injured workers, oversees insurer conduct, and manages disputes.
sira.nsw.gov.au
Victoria
WorkSafe Victoria
Regulates the workers compensation system in NSW. Provides guidance for employers and injured workers, oversees insurer conduct, and manages disputes.
Queensland
WorkCover Queensland
Manages workers comp claims and supports employers with safety, rehabilitation, and compliance. worksafe.qld.gov.au
sira.nsw.gov.au
Western Australia
WorkCover WA
Oversees workers comp in WA. Offers employer guidance, dispute resolution, and information on provider approvals.
South Australia
ReturnToWorkSA
Administers the SA workers comp scheme and provides resources to help businesses manage recovery and return to work.
rtwsa.com
Tasmania
WorkSafe Tasmania
Regulates workplace health and safety and workers comp. Offers guidance, training, and inspector support.
Australian Capital Territory
WorkSafe ACT
Provides education and enforcement for work safety laws and supports employers managing return to work.
Northern Territory
NT WorkSafe
Delivers advice and oversight for workplace safety and injury management in the Northern Territory.
Common questions from employers like you answered clearly and simply.
Honest, plain-English answers to the things you’re probably wondering.
“Why do we need to do this if it wasn’t a serious injury?”
Because how you respond sets the tone, whether it’s a sprain or something major. Early contact, good communication, and flexible duties reduce costs, improve morale, and help prevent claims from dragging out.
“Do we have to offer suitable duties? Is it required?”
If it’s safe and appropriate, yes, it’s one of the most effective ways to support recovery. We’ll provide example duties, and your insurer can help too.
“What if there’s nothing suitable on-site? I can’t think of anything”
Then we look at off-site or alternative options: admin, training, support tasks, or even modified hours. Recovery doesn’t have to happen all in one place.
“Won’t this just create more work for managers?”
Not if done right. A simple call, a clear plan, and light contact go further than endless paperwork and long absences. It’s a short-term effort for long-term gain.
How to Find a Rehab Provider.
A rehab provider supports injured employees and employers with expert advice, planning, and coordination.
You can:
Ask your insurer to recommend a registered provider
Use the ARPA Member Directory to find a qualified rehab provider in your state
Ask other businesses in your network who they’ve used and trusted
Tip: Choose someone who communicates clearly, understands your industry, and is proactive about helping both the employee and your business.
